November FAQs

Can I get your wheels with PowerTap?
You sure can. We hand build all our wheels right here in the U.S.A., so we can weave in your daily fix for you data junkies, no problem. Our FSW and RFSW rear wheels are 24-hole, so of course your PowerTap hub will have to match. Email us to set it up.

How are your bikes different from the naked carbon framesets I see on eBay? 
Nobody knows. Seriously - we have no idea who made those bikes you see on eBay, nor does anybody who buys them. Maybe they came from the same factory that Specialized or Pinarello or Cervelo or November came from. But maybe they didn't. I sure don't want to find out on turn 3 with 2 laps to go. Those framesets you see on eBay for $429 are a great price. But we're not convinced that makes them a great deal. 

Do you have a crash replacement policy?
We have a Crash PREplacement Policy. Read about it here.

What factory do your frames come from? Who else's frames do they make?
We get this a lot. The heart of this question is usually "What kind of bike can I tell my friends this is if they've never heard of November?" And the heart of that question usually has something to do with reassuring yourself that - despite our wickedly low prices - you still don't feel like you got ripped off for buying something the rest of your local Sunday throwdown isn't riding yet. Look - if you want prestige, it'll cost you. And you can't get it here anyway - we don't sell it. Instead, we sell pure unadulterated utility. Going fast doesn't need to cost you a $2000 frameset or $2200 pair of wheels. If you're the kind of racer who needs to feel that kind of investment between your legs in order to believe you're doing everything you can to win, you probably won't be happy with a November. But if you're OK spending a fraction of the cash on a bike and saving the rest for entry fees, coaching and fancy microbrews, you might do well to look around here a bit. 

We can't actually tell you what other bikes come out of the factory in Taiwan our Novembers come from. But we can pledge that if you're on your way to the podium, our bikes won't hold you back. (We'll stop short of the claims that other brands make, suggesting that their bikes actually get you to the podium. We think it's arrogant and patently untrue, and it undervalues all the work you've done yourself.)

When will you have a TT frame? A CX frame? A MTB frame?
We begin testing CX frames in the spring of 2011 and TT frames in the summer of 2011. Our hope is to offer both for pre-order shortly afterwards. One of our frame suppliers is also working on a 29er hardtail now as well, which we hope to begin testing by fall 2011. 

What if I want your bike(s) but can't order in November? 
The only way we can afford to sell at these prices is because we don't take and hold much inventory. Space costs money; risk costs money; even money costs money. If we bought a bunch of bikes for a few people to buy later in the season, we'd have to charge more across the board - to everybody. We made the decision to remain as inexpensive as possible, even at the expense of losing some would-be buyers. That said, we may have some extra frames if we needed to buy some in order to meet our supplier's Minimum Order Quantity. Check the Wheelhouse page for current availability. 

Can I get my frameset unfinished and paint it myself?
What do you think this is - one of those decorate-your-own-cupcake bars? Wait a minute, we really like those places, especially the ones with the chopped up peanut butter cups and cream cheese frosting. OK, we'll consider it for a large enough team order. Email us and we'll see if it makes sense.

Is there a Pro Deal for your sponsored teams?
Dude, our whole business model is a Pro Deal - for everyone. 

Any other questions, ask away.