Carbon Fiber Wheelset Crash and Damage Replacement
Crashing happens, so we offer a Crash and Damage Replacement policy for our carbon fiber wheels. If you dent, crack, taco, crunch or otherwise destroy a November carbon fiber wheel - either in a crash, through misuse, by running them over in your car, whatever - send it to us and we'll rebuild it with a new rim and spokes around your existing hub. $300 for a carbon tubular wheel (front or rear), $350 for a carbon clincher wheel, plus shipping. Expect it to take a couple of weeks, subject to availability, and replacing CX Rays costs $50 more.